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Customer
KB Check <kbcheck@test.com>
Category
general_info
Original Query
What paper stock do you print on? Is it archival?
Drafted Response (edit if needed)
Hi KB, Thanks for getting in touch. Our prints are produced on ILFORD 310GSM Textured Cotton Rag using archival inks and are museum-grade quality built for longevity and rich colour depth. Frames are solid timber, handcrafted here in Western Australia, and arrive ready to hang. You can choose black or white, or just take the print if you'd prefer to frame it on your end. Each artwork is designed from scratch. It takes a lot of research and design work per course, so every print is a standalone artwork, not a mass-produced product. Framed orders take up to 4 weeks. If you need it sooner please don't hesitate to get in touch and I'll see what I can do. If you have any questions please don't hesitate to give me a call on 0413 969 406. Regards, Shaun --- Hi KB, Thanks for getting in touch. Standard framed orders take up to 4 weeks, but I will try to get it done sooner if need be, just let me know your required date and I'll see what I can do. If you're just after the print (no frame) there's a good chance I can get it to you much faster. Please don't hesitate to give me a call on 0413 969 406 and we can work something out. Regards, Shaun --- Hi KB, Thanks for reaching out about a custom artwork for your chosen course. That sounds like a great project! Each course artwork is designed from scratch with lots of research and attention to detail, so I'd love to make this happen for you. Could you let me know a bit more about what you're after: - Print size and framed or unframed? - Any particular holes or features of your chosen course you'd like highlighted? - Is this for a specific event or occasion? In the meantime, I've noted your request and will have a look at your chosen course to get things started. I'll get back to you with a quote shortly. Please don't hesitate to give me a call on 0413 969 406 if you'd like to chat through the details. Regards, Shaun
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